Term & Conditions

Welcome to The SVG Prints! Our website offers high-quality digital design resources for you to download.

In these terms and conditions (Terms), “you” or “your” refers to you or, if applicable, any organization you’re representing. “We,” “us,” or “our” refers to The SVG Prints.

These Terms are a contract between us and you. They explain our responsibilities as the service provider and your responsibilities as the customer. You must agree to these Terms before purchasing or downloading any designs from our website.

If you have any questions about these Terms or need to reach us, you can contact us at:

Email: support@thesvgprints.com

These Terms were last updated on [insert date].

1. Use of the Site

1. By using the Site or placing an order, you accept these Terms.
2. You must be at least 18 years old to use the Site or purchase any design licenses.
3. When using the Site, you must not do anything illegal or inappropriate, including:
   1. Violating any guidelines we set.
   2. Breaching someone’s privacy or other legal rights (like uploading private information without consent).
   3. Defaming, harassing, or threatening anyone.
   4. Using the Site for illegal activities.
   5. Interfering with other users.
   6. Tampering with or modifying the Site (e.g., transmitting viruses).
   7. Sending spam or unsolicited messages.
   8. Using data mining, robots, or similar tools to gather information from the Site.
   9. Helping someone else do any of the above.
4. We handle all personal data in line with our privacy policy, which can be found at https://thesvgprints.com/privacy-policy

2. Accounts

1. You can purchase design licenses without creating an account, or you can create an account to track your orders, access previous downloads, and sign up for a membership. You can also register using your social media account (e.g., Facebook or Google). By doing this, you allow us to access basic contact information like your name from your social media account.
2. It’s your responsibility to make sure the personal data you provide when creating an account is accurate and up to date.
3. Keep your account details confidential. You’re responsible for all activity on your account, including any purchases made using your login information.
4. We may suspend your account if we suspect unauthorized use, like someone else accessing your account or sharing your login details without permission. If this happens, your access to any active memberships will end.

3. Ad-Hoc Orders

1. You can license designs from us directly on the Site.
2. When you place an order, you’re agreeing to license the design(s) for the price listed on the Site (Design Fee).
3. It’s your responsibility to review the details of your order, including the selected designs, license, and price, before submitting it. Once your order is submitted, a binding agreement is formed based on these Terms.
4. After you pay for your order and your payment is confirmed, we’ll provide you with a link to download the design files. If your order is personalized, the link will be sent to your email as soon as the order is completed, and it will also appear on your dashboard.
5. Please note that some designs may not be suitable for children under 18, so be cautious when ordering for minors.

4. Payment Terms

(a) All payments (including the Design Fee) must be made in accordance with this clause. All amounts are stated in U.S. dollars and include any applicable taxes.

(b) You must pay the total amount upfront using one of the payment methods provided on the Site.

(c) You must not pay, or attempt to pay, through fraudulent or unlawful means. If you use a debit or credit card, you confirm that you are authorized to use it for the payment.

(d) The payment methods we offer are listed on the Site, and may include third-party providers like PayPal. Please note, we have no control over these third-party providers, and their terms and conditions may apply to your transaction. We do not store any credit card details; all payment information is handled by our third-party payment processor.

(e) Since all our products are digital, we do not provide refunds once the files have been downloaded. Please ensure that your order is correct before making the purchase.

(f) From time to time, we may offer promotional discount codes for special offers. The terms of use for these discount codes will be outlined on the Site.

5. Your right to change your mind

(a) This clause applies if you set up an Account on the Site or purchase a Design in your capacity as a ‘consumer,’ as defined in Consumer Laws.

(b) Please note that since all our products are digital, we do not offer refunds after the files have been downloaded. By placing an order, you agree that once the digital files are provided, the transaction is final.

(c) You do not have the right to change your mind or cancel an order once you have accessed or downloaded the Design.

(d) If you believe there has been an error with your order or need further assistance, please contact us using the details provided at the start of these Terms.

6. Supply of the Designs

(a) In consideration of your payment of the Design Fee, we will provide the Designs in accordance with these Terms and applicable laws.

(b) We will use reasonable care and skill in providing the Designs.

(c) Some Designs available on our Site may be generated using third-party Artificial Intelligence (AI) services. AI-generated content is licensed to you “as is” and at your own risk. To the fullest extent permitted by law:

1. We make no warranties or guarantees regarding AI-generated content, including regarding intellectual property rights or other third-party rights.
2. We are not liable for any issues arising from your use, reproduction, or commercial exploitation of AI-generated content.

7. Availability, Disruption, and Downtime

(a) We aim to keep our Site available at all times but cannot guarantee 100% uptime. There may be disruptions due to scheduled or emergency maintenance.

(b) Our Site and its Designs may rely on third-party services, such as AI design platforms. To the fullest extent allowed by law, we are not responsible for any disruptions or downtime caused by these third parties.

(c) We will make reasonable efforts to notify you in advance of any significant disruptions to access on our Site when possible.

8. Design License

To use our design commercially, you must purchase a Commercial License. This license allows you to apply the design to physical products like apparel and merchandise and sell those items through any sales channels. However, it does not permit redistribution of the design files, digital use, or creation of derivative works for resale. To obtain the license, simply purchase it through our website or authorized sales channel, and by doing so, you agree to these terms. For any questions or to purchase a license, contact us at support@thesvgprints.com. This policy is subject to updates, so please check our website for the latest version.

9. Intellectual Property

(a) You acknowledge that all Intellectual Property Rights related to any content on our Site (including its design, functionality, and available Designs), as well as digital art licensed from our artists and partners, and our copyrighted works, trademarks, and inventions (collectively, “Our Intellectual Property”), remain solely with us.

(b) We allow you to use Our Intellectual Property only for the purpose of accessing and using our Site. You must not use Our Intellectual Property for any other purpose or enable others to do so.

(c) Except where you have a valid Design license from us, you must not, without our written consent:

• Copy any part of Our Intellectual Property;
• Reproduce, distribute, sell, publish, or broadcast any part of Our Intellectual Property to any third party.

(d) You agree not to infringe upon any intellectual property rights related to the Site, including altering or modifying Our Intellectual Property, framing it on another site, or creating derivative works.

(e) We may collect and analyze statistical and performance data related to your use of the Site (Analytics). We own all rights to the Analytics and may use it for our business purposes, as long as it remains anonymous.

(f) This section will remain in effect even after the termination of these Terms.

10. Content You Upload

(a) You may be allowed to post or share content, including user reviews and social media posts, on our Site or social media pages. We may run campaigns encouraging you to use specific hashtags (#) to share User Content.

(b) By posting User Content on our Site or social media using a hashtag, you grant us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license to use, copy, modify, distribute, and otherwise exploit that content.

(c) You are solely responsible for any User Content you share. You confirm that:

• You own all rights to the User Content or have the necessary permissions to grant us rights in the content;
• Your User Content does not infringe on any third-party intellectual property rights or violate any laws or regulations.

(d) We do not endorse or take responsibility for User Content. We may remove any User Content at our discretion.

(e) This section will remain in effect even after the termination of these Terms.

11. Termination

(a) We may terminate these Terms and your access to the Site if:

1. You fail to make any required payment;
2. You breach these Terms and do not fix the issue within 14 days of us notifying you;
3. You breach these Terms in a way that cannot be fixed; or
4. You experience insolvency events such as bankruptcy or liquidation.

(b) If we suspect a breach of these Terms, we may temporarily suspend your account while we investigate.

(c) If we terminate these Terms due to our own breach, we will refund you for any unused portions of the Price on a pro-rata basis.

(d) Upon termination, you will not be able to re-download Design files unless otherwise agreed. However, you may still use Designs you have already downloaded.

(e) Termination will not affect any rights or liabilities accrued up to that point.

(f) This section will remain effective after the termination or expiry of these Terms.

12. Limitations on and Exclusions to Our Liability

(a) The limitations and exclusions in this section do not apply to liability arising from deliberate misconduct.

(b) These limitations apply to all forms of liability under or related to these Terms, including statutory, contract, equity, tort (including negligence), misrepresentation, and indemnity.

(c) We do not limit liability where it cannot legally be limited, including for:

1. Death or personal injury caused by negligence;
2. Fraud or fraudulent misrepresentation; and
3. Defective Designs under the Consumer Protection Act 1987.

(d) Except where stated otherwise, to the maximum extent permitted by law:

1. If downloadable Design files cause damage due to our failure to use reasonable care, we will repair the damage or provide compensation. However, we are not liable for damage that could have been avoided by following our advice or if you failed to meet system requirements.
2. Our Site and Design files are provided for personal use only. If used for commercial purposes, we are not liable for any loss of profit, business interruption, or opportunity.
3. We are not liable for losses that are not foreseeable consequences of a failure to comply with these Terms.

(e) If you are using the Site or Design files in a commercial capacity, neither party will be liable for any consequential losses.

(f) To the maximum extent permitted by law:

1. Liability will be reduced if it was caused or contributed to by the other party’s actions or omissions, including failure to mitigate loss.
2. Our total liability will be limited to either resupplying the Design files or refunding the amount you paid for the relevant services.

(g) The terms implied by the Supply of Goods and Services Act 1982 are excluded to the maximum extent permitted by law, given our commitments regarding compliance in clause 7.

13 General

(a) Amendment: We may, at any time and at our discretion, vary these Terms by publishing the updated terms on the Site and providing you with 14 days’ notice. If you do not agree to the changes, please cancel these Terms and your Account in accordance with these Terms.

(b) Assignment: You must not assign any rights or obligations under these Terms, whether in whole or in part, without our prior written consent.

(c) Contracts (Rights of Third Parties) Act 1999: Notwithstanding any other provision of these Terms, nothing in these Terms confers or is intended to confer any right to enforce any of its terms on any person who is not a party to it.

(d) Disputes: Neither we nor you may commence court proceedings relating to any dispute, controversy, or claim arising from, or in connection with, these Terms (including any question regarding its existence, validity, or termination) (Dispute) unless we and you first meet (whether by telephone, video conference, or in person) (in good faith) to resolve the Dispute. Nothing in this clause will prevent us or you from seeking urgent injunctive or equitable relief from a court of appropriate jurisdiction.

If the Dispute is not resolved at that initial meeting:

• where you are resident or incorporated in England and Wales, refer the matter to mediation, administered by The Centre for Effective Dispute Resolution; or
• where you are not resident or incorporated in England and Wales, refer the matter to arbitration administered by the London Court of International Arbitration (LCIA), with such arbitration to be conducted in London, before one arbitrator, in English and in accordance with the LCIA Arbitration Rules.

(e) Entire Agreement: Subject to your consumer law rights, these Terms contain the entire understanding and agreement between you and us in respect of their subject matter. Each Party agrees that it will have no remedies in respect of any statement, representation, assurance, or warranty (whether made innocently or negligently) that is not set out in these Terms.

(f) Force Majeure: To the maximum extent permitted by law, we shall have no Liability for any event or circumstance outside of our reasonable control.

(g) Governing Law: These Terms are governed by the laws of England and Wales. Each Party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in England and Wales and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts. The Site may be accessed in the UK and overseas. We make no representation that the Site complies with the laws (including intellectual property laws) of any country outside of the UK. If you access the Site from outside the UK, you do so at your own risk and are responsible for complying with the laws in the place you access the Site.

(h) Notices: Any notice given under these Terms must be in writing addressed to us at the details set out below or to you at the details provided when you submitted your order or in your account. Any notice may be sent by standard post or email and will be deemed to have been served on the expiry of 48 hours in the case of post, or at the time of transmission in the case of transmission by email.

(i) Third Party Sites: The Site may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse, or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites. If you purchase products from a third-party website linked from the Site, such third party provides the products to you, not us.

14 Definitions

• Consequential Loss includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use, and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.
• Consumer Laws means any laws applying to you as a consumer, including the Consumer Rights Act 2015 and The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
• Intellectual Property means any copyright, registered or unregistered designs, patents or trademarks, business names, get-up, goodwill, domain names, know-how, inventions, processes, trade secrets or confidential information, circuit layouts, software, computer programs, databases or source codes, including any application for registration of, and any improvements, enhancements or modifications of, the foregoing, and any right to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future, including in respect of the foregoing.
• Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding, or judgment (whether under statute, contract, equity, tort (including negligence), misrepresentation, restitution, indemnity, or otherwise), howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent and whether involving a third party or a party to these Terms or otherwise.